AEO Audit is a free tool that scores B2B SaaS websites for AI search visibility — how likely they are to be cited by ChatGPT, Perplexity, and Google AI Overviews when B2B buyers search.

What is AI Engine Optimization (AEO)?

AI Engine Optimization (AEO) is the practice of structuring content, entity signals, and technical infrastructure so that AI engines cite your brand in generated answers. It extends traditional SEO to cover ChatGPT, Perplexity, Gemini, and Google AI Overviews.

Yes. AEO Audit is free. Enter any B2B SaaS brand and receive a full AI visibility score with prioritised recommendations.

How does AEO Audit score websites?

AEO Audit scores across six pillars: AI Visibility (22%), Brand Authority (23%), Content Quality (18%), Platform Optimization (15%), Structured Data (12%), and Technical AEO (10%). Each pillar reflects specific signals that AI engines use when deciding which sources to cite.

Subcategory · AI Citation Index

Who AI is citing in Community Management

Userecho holds the only measured citation score (46) in a 20-brand category with zero shortlist dominance and minimal audit coverage.

Brands tracked

Avg AEO score

46/100

Citation coverage

of brands cited at least once

Dominant brands

cited > 50% of queries

Discovery stage

The shortlist

When buyers ask AI for the best Community Management software

No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.

Evaluation stage

The battleground

How brands fare on comparison queries · category median 0/100

Userecho is the sole brand with evaluation data, averaging 0 across 5 comparison queries. The median evaluation score is also 0. No other vendor in the category has been tested in head-to-head prompts, leaving competitive positioning unmeasured.

Userecho

0· 5 queries

Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.

Trends

Over the last 12 months

Too few audits to establish a trend. The category average rose from 41 in March 2026 to 46 in April 2026, but sample sizes are 1 and 3 respectively. Userecho is flagged as rising with a delta of +5.

Biggest gain

Userecho

+5 pts

Editorial picks

Brands worth watching

Userecho

The only brand with a citation score in the dataset (46), appearing in 5 comparison queries. It shows a +5 point gain month-over-month, though on a single-audit baseline.

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Discourse

Open-source forum platform with no citation score in the data. Appears in the featured candidate list, suggesting brand recognition but no AI-audit visibility yet.

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Common Room

Listed as a featured candidate with no citation score. Known for community intelligence but absent from both shortlist and evaluation prompts in the current dataset.

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Higher Logic Vanilla

Featured candidate with no citation score. No shortlist or evaluation appearances recorded, despite enterprise community platform positioning.

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FAQ

Community Management questions, answered

Which community management tool does AI recommend most often?+

None dominate. The shortlist coverage rate is 0% across 17 prompts, and only Userecho has a recorded citation score (46). The category shows no clear AI favorite.

How does Userecho compare to competitors in AI citations?+

Userecho is the only brand with evaluation data, averaging 0 across 5 comparison queries. No other vendor has been tested in head-to-head prompts, making relative performance impossible to assess.

Are community management platforms gaining or losing AI visibility?+

Too few audits exist to call a trend. The category average climbed from 41 to 46 between March and April 2026, but sample sizes are 1 and 3. Userecho shows a +5 delta in that window.

What is the best community management software for customer engagement?+

The data shows no shortlist leader. Userecho, Discourse, Common Room, and Higher Logic Vanilla are featured candidates, but none have citation scores beyond Userecho's 46. The field is wide open.

Why do so few community management brands appear in AI responses?+

Only 1 of 20 brands has a citation score. The shortlist coverage rate is 0%, and 17 category prompts yielded no dominant recommendations. Either the category is poorly defined in training data or highly fragmented.

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