AEO Score
72
Strong Presence
Avg Prompt Score
54
across 365 prompts
AI Share of Voice
54%
across 347 prompts
Critical Issues
4
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Gainsight CS is visible in
2Executive summary
Gainsight is highly likely to be cited by AI engines for evaluation-stage queries because it has very strong G2 review volume (1,630+ reviews, 4.5/5) and appears on Gartner Peer Insights (Gainsight Customer Success page exists). The highest-ROI fix is to strengthen crawlable, schema-rich evaluation content for pricing and product application pages (SoftwareApplication/FAQPage) so AI can answer “pricing” and “vs” questions from gainsight.com rather than falling back to third-party sources.
Based on audit of gainsight.com · Apr 2, 2026