AEO Score
72
Strong Presence
Avg Prompt Score
55
across 363 prompts
AI Share of Voice
56%
across 363 prompts
Critical Issues
3
critical + high
Brand Accuracy
1/124
citations with inaccuracies
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Gainsight CS is visible in
2Executive summary
Gainsight is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 presence (1,681+ reviews, 4.5/5) and multiple G2 Grid Leader signals. The single highest-ROI fix is to strengthen crawlable, schema-backed evaluation content around pricing/plan specifics and ensure SoftwareApplication/FAQPage coverage for key “vs/alternatives/pricing” prompts (right now pricing is public but appears not to provide tiered price points).
Based on audit of gainsight.com · Jun 13, 2026