AI Visibility
measured63/100
Frequently Cited · in Community Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals62/100
Some gaps
Avg Prompt Score
20
across 446 prompts
AI Share of Voice
19%
across 430 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Community Management
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Higher Logic is likely to be cited by AI engines for evaluation-stage queries because it has a strong G2 presence (528 reviews) and a TrustRadius product profile (37 reviews for Higher Logic Thrive). The single highest-ROI fix is to strengthen first-party evaluation content for comparison/pricing queries (ensure crawlable, SSR-first comparison + pricing pages and add SoftwareApplication/FAQPage schema coverage), because AI engines heavily prefer brand-owned sources for “vs” and “pricing” prompts.
Based on audit of higherlogic.com · May 7, 2026