AI Visibility
measured40/100
Frequently Cited · in Feedback Management
measured from this brand's audit prompts
AEO Readiness
fundamentals46/100
Some gaps
Avg Prompt Score
1
across 323 prompts
AI Share of Voice
1%
across 299 prompts
Critical Issues
6
critical + high
How AI Visibility breaks down
in Feedback Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured across this brand's own audit prompts (it isn't in a tracked category rollup yet). Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Userecho is visible in
2Executive summary
UserEcho is a B2B help desk/helpdesk+feedback SaaS with strong G2 presence (22 reviews, 4.2★) and publicly crawlable pricing (e.g., $19/mo per agent annually or $25 monthly). The biggest AI-citation risk is evaluation-stage comparison coverage: there are no first-party pages clearly positioning UserEcho as the recommended solution in queries like "How does UserEcho compare to Freshdesk?" and "How does UserEcho compare to Zendesk?"—so AI engines will likely rely on third-party comparisons instead of citing UserEcho directly.
Based on audit of userecho.com · Apr 2, 2026