AI Visibility
measured18/100
Emerging · in Live Chat
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals46/100
Some gaps
Avg Prompt Score
58
across 12 prompts
AI Share of Voice
100%
across 4 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Live Chat
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Khoros has strong B2B review authority on G2 (121 reviews, 3.9★) and meaningful secondary review presence on TrustRadius (e.g., 301+ reviews for Khoros Social Media Management). The biggest AI-citation risk is conversion-stage crawlability: pricing and evaluation content on khoros.com appear not to be clearly crawlable/structured for “How much does Khoros cost?” and “How does Khoros compare to …?” query patterns—so AI engines likely fall back to third-party sources instead of citing khoros.com.
Based on audit of khoros.com · Jun 7, 2026