AI Visibility
measured30/100
Emerging · in Community Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals62/100
Some gaps
Avg Prompt Score
86
across 43 prompts
AI Share of Voice
100%
across 27 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Community Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Higher Logic is likely to be cited by AI engines for evaluation-stage queries because it has a strong G2 presence (528 reviews) and a TrustRadius product profile (37 reviews for Higher Logic Thrive). The single highest-ROI fix is to strengthen first-party evaluation content for comparison/pricing queries (ensure crawlable, SSR-first comparison + pricing pages and add SoftwareApplication/FAQPage schema coverage), because AI engines heavily prefer brand-owned sources for “vs” and “pricing” prompts.
Based on audit of higherlogic.com · May 7, 2026