AEO Audit is a free tool that scores B2B SaaS websites for AI search visibility — how likely they are to be cited by ChatGPT, Perplexity, and Google AI Overviews when B2B buyers search.

What is AI Engine Optimization (AEO)?

AI Engine Optimization (AEO) is the practice of structuring content, entity signals, and technical infrastructure so that AI engines cite your brand in generated answers. It extends traditional SEO to cover ChatGPT, Perplexity, Gemini, and Google AI Overviews.

Yes. AEO Audit is free. Enter any B2B SaaS brand and receive a full AI visibility score with prioritised recommendations.

How does AEO Audit score websites?

AEO Audit scores across six pillars: AI Visibility (22%), Brand Authority (23%), Content Quality (18%), Platform Optimization (15%), Structured Data (12%), and Technical AEO (10%). Each pillar reflects specific signals that AI engines use when deciding which sources to cite.

Subcategory · AI Citation Index

Who AI is citing in Team Messaging

No brand owns team messaging discovery in AI responses; Simple Poll leads evaluations at 72, Azure Blob Storage misclassified at 78.

Brands tracked

Avg AEO score

68/100

Citation coverage

of brands cited at least once

Dominant brands

cited > 50% of queries

Discovery stage

The shortlist

When buyers ask AI for the best Team Messaging software

No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.

Evaluation stage

The battleground

How brands fare on comparison queries · category median 44/100

Simple Poll scores highest in head-to-head evaluations at 72, though it appears in just 4 comparison queries. Loom and Ringcentral tie at 59. The median evaluation score sits at 44, well below the category average of 68, indicating most brands underperform when directly compared.

Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.

Trends

Over the last 12 months

Category average rose 4 points from March (64) to April (68), but sample size jumped from 14 to 33 audits — too volatile to confirm momentum. Zoho CRM Plus climbed 12 points; Ringcentral dropped 5.

Biggest gain

Zoho CRM Plus

+12 pts

Biggest drop

Ringcentral

-5 pts

Editorial picks

Brands worth watching

Azure Blob Storage

Scores 78 in a team messaging category despite being object storage infrastructure. Clear taxonomy error in the source data — this is not a messaging product.

Read brand profile →

Simple Poll

Tops evaluation queries at 72 and shares the 78 featured score. A polling add-on outscoring platform players suggests AI conflates Slack extensions with standalone messaging tools.

Read brand profile →

Zoho CRM Plus

Climbed 12 points month-over-month — the sharpest gain in the category. Scores 78 overall despite being a CRM suite, not a pure-play messaging product.

Read brand profile →

Connecteam

Scores 74 overall and 48 in evaluations across 5 queries. Deskless-workforce focus may differentiate it in AI training data where Slack and Teams dominate office narratives.

Read brand profile →

Front

Reaches 72 in featured scoring. Email-centric team inbox positioning likely surfaces in customer-support and shared-inbox queries rather than real-time chat contexts.

Read brand profile →

FAQ

Team Messaging questions, answered

What is the best team messaging software for small businesses?+

AI models cite no dominant answer — shortlist coverage is 0% across 14 discovery prompts. Simple Poll and Azure Blob Storage score highest at 78, but neither is a core messaging platform; this reflects data quality issues rather than market leadership.

How do Loom and Ringcentral compare for team communication?+

Both tie at 59 in evaluation scoring across 4 comparison queries each. Loom is async video; Ringcentral is unified comms with voice. The tie suggests AI treats them as substitutes despite serving different use cases.

Which team messaging tools are gaining traction in AI recommendations?+

Zoho CRM Plus rose 12 points month-over-month, the largest gain in the category. Ringcentral fell 5 points. Overall category score climbed from 64 to 68, but sample size tripled, so the trend is statistically noisy.

Why does Azure Blob Storage appear in team messaging results?+

It scores 78 despite being object storage, not a messaging product. This is a category tagging error in the source data — the brand does not belong in team messaging and skews the featured list.

What is the median performance for team messaging tools in AI evaluations?+

The median evaluation score is 44, well below the 68 category average. Most brands underperform when AI compares them head-to-head, indicating weak differentiation in training data.

Are there any clear winners in team messaging according to AI?+

No. Zero brands dominate shortlists, and the top evaluation score is just 72 (Simple Poll, a polling add-on). The category is fragmented, with no brand achieving consensus best-in-class status in LLM responses.

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