[unCited]

Category · AI Citation Index

Who AI is citing in Collaboration

Dragapp leads Collaboration citations with a 66 score, up 20 points in one month; no brand appears on shortlists yet.

Brands tracked

17

Avg AEO score

64/100

Citation coverage

0%

of brands cited at least once

Dominant brands

0

cited > 50% of queries

Discovery stage

The shortlist

When buyers ask AI for the best Collaboration software

No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.

Evaluation stage

The battleground

How brands fare on comparison queries · category median 46/100

On head-to-head comparison queries, Dragapp averages 46 and OpenText Server Backup averages 45, both sitting at the median of 46. Only two brands have sufficient evaluation data. The narrow score range suggests AI models treat these tools as rough peers in feature parity.

Dragapp
46
OpenText Server Backup
45

Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.

Trends

Over the last 12 months

Too few audits to establish a trend. The category average rose from 55 in March 2026 to 64 in April 2026, but sample sizes of 2 and 3 are insufficient for inference. Dragapp shows a 20-point lift month-over-month, the sole rising brand on record.

69646055502026-032026-04

Biggest gain

Dragapp

+20 pts

Editorial picks

Brands worth watching

Dragapp

Dragapp posts the highest score in the category at 66 and climbed 20 points in one month, the sharpest gain on record. It also leads evaluation queries with a 46 average across four comparisons.

Read brand profile →

OpenText Server Backup

OpenText Server Backup scores 62 overall and 45 on evaluation queries, sitting at the median. Four comparison audits place it neck-and-neck with Dragapp in AI citation frequency.

Read brand profile →

Joiin

Joiin appears among featured candidates but has no evaluation score on file, indicating zero citation presence in comparison queries. It remains a dark-horse candidate awaiting deeper audit coverage.

Read brand profile →

Drill down

Subcategories

Team MessagingVideo ConferencingWhiteboardingDocument CollaborationMeeting Tools

FAQ

Collaboration questions, answered

Which collaboration tools does AI cite most often?+
Dragapp leads with a 66 citation score, followed by OpenText Server Backup at 62. No brand yet dominates shortlist queries, leaving the discovery stage wide open across 14 prompts audited.
Are any collaboration platforms rising in AI visibility?+
Dragapp climbed 20 points from March to April 2026, the only brand flagged as rising. The category average increased from 55 to 64 in the same window, though sample sizes of 2 and 3 make trend calls premature.
How do Dragapp and OpenText Server Backup compare in evaluation queries?+
Dragapp averages 46 and OpenText Server Backup averages 45 across four comparison queries each, both sitting at the median. AI models cite them at nearly identical rates in head-to-head scenarios.
Why is the collaboration shortlist coverage rate zero?+
None of the 17 brands appeared in AI-generated shortlists across 14 discovery prompts, yielding 0% coverage. The category remains fragmented, with no player securing consistent top-of-funnel citations.
What collaboration brands have insufficient citation data?+
Built, Clearstory, Ditto, Fusion eClinical Suite EDC, Joiin, and Kiwi for Gmail all carry null scores, meaning zero evaluation-query citations on record. They are tracked but not yet surfaced by AI models in audited prompts.

Want to know if AI cites your brand for Collaboration?

Free audit. ChatGPT, Perplexity, Gemini, Claude.

Run an audit →

See the full Collaboration leaderboard →