AEO Score
71
Strong Presence
Avg Prompt Score
54
across 658 prompts
AI Share of Voice
54%
across 637 prompts
Critical Issues
3
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Webex is visible in
4Executive summary
Webex is highly likely to be cited by AI engines for “best video conferencing software” and “hybrid work” shortlist queries because it has very strong G2 presence (18,768 reviews, 4.2★) and visible secondary B2B review/enterprise signals (TrustRadius + Gartner Peer Insights). The single highest-ROI fix is to strengthen first-party evaluation content for the exact comparison prompts (e.g., “How does Webex compare to Zoom Workplace?”) with crawlable, brand-led “[Webex] vs [Zoom Workplace]” pages and FAQPage blocks—so AI can cite Webex directly instead of relying on third-party comparisons.
Based on audit of webex.com · Apr 1, 2026