AI Visibility
measured77/100
Frequently Cited · in Video Conferencing
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals71/100
Solid fundamentals
Avg Prompt Score
55
across 678 prompts
AI Share of Voice
55%
across 657 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Video Conferencing
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Webex is visible in
4Executive summary
Webex is highly likely to be cited by AI engines for “best video conferencing software” and “hybrid work” shortlist queries because it has very strong G2 presence (18,768 reviews, 4.2★) and visible secondary B2B review/enterprise signals (TrustRadius + Gartner Peer Insights). The single highest-ROI fix is to strengthen first-party evaluation content for the exact comparison prompts (e.g., “How does Webex compare to Zoom Workplace?”) with crawlable, brand-led “[Webex] vs [Zoom Workplace]” pages and FAQPage blocks—so AI can cite Webex directly instead of relying on third-party comparisons.
Based on audit of webex.com · Apr 1, 2026