AEO Score
7
Limited Presence
Avg Prompt Score
18
across 419 prompts
AI Share of Voice
18%
across 419 prompts
Critical Issues
2
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Nextiva is highly likely to be cited by AI engines for evaluation-stage queries because it has strong third-party review presence (notably G2 and Gartner Peer Insights) and first-party comparison content (e.g., Nextiva vs Five9, Nextiva vs RingCentral). The single highest-ROI fix is to strengthen Technical AEO by ensuring crawlable, SSR-friendly structured data (SoftwareApplication/FAQPage/aggregateRating) and bot-access verification—right now schema evidence is not discoverable via search, which can limit AI’s ability to extract product/pricing facts.
Based on audit of nextiva.com · Jun 6, 2026