Subcategory · AI Citation Index
Hospitality & Restaurants
The hospitality technology landscape shows remarkable brand consolidation, with Toast achieving 50% shortlist penetration and Square at 43% across highly diverse model recommendations (diversity=4). The category's 0% prompt coverage confirms these brands earn placement through genuine market presence rather than prompt engineering. The 63 consensus brands against only 12 reaching evaluation suggests a fragmented long tail beneath dominant platforms, while specialized players like 7shifts (workforce) and Lightspeed (multi-location) capture meaningful but smaller niches.
168 discovery queries · 218 head-to-heads · refreshed Jul 13, 2026
Discovery stage
The shortlist
Across 168 buyer-style "Hospitality & Restaurants" queries
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 8/100
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Toast
Leads the category at 50% shortlist rate with maximum model consensus, establishing itself as the default consideration for restaurant POS.
Read brand profile →Square
Captures 43% of shortlists with strong model agreement, leveraging its broader SMB payments ecosystem into hospitality dominance.
Read brand profile →Lightspeed
Holds 30% shortlist penetration, likely appealing to multi-location operators needing sophisticated inventory and analytics capabilities.
Read brand profile →Citation sources
Where AI pulls citations from
686 citations captured across Hospitality & Restaurants prompt runs.
Vendor pages
140Product, help, and marketing pages from tracked vendors
Independent sources
147Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Hospitality & Restaurants questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the categoryEvaluation
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