Subcategory · AI Citation Index
Healthcare IT
Epic Systems leads Healthcare IT shortlists at 57.5%, but category citation scores fell from 35 in June to zero by September 2026.
160 discovery queries · 150 head-to-heads · refreshed Oct 9, 2026
Discovery stage
The shortlist
Across 160 buyer-style "Healthcare IT" queries
Epic Systems appears in 92 of 160 prompts (57.5% shortlist rate), more than double oracle.com's 79 appearances (49.4%). NextGen Healthcare claims two slots in the top ten with 53 and 31 appearances, reflecting duplicate tracking. The 88-brand pool fragments quickly after the top three, with interoperability player Redox hitting 37 appearances and patient portal mychart.org reaching 34.
Hover or click a logo to see brand details
Get weekly AI visibility changes for Healthcare IT sent to your inbox.
Score shifts, new entrants, citation gaps — every Monday.
Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 4/100
Epic and Oracle Health tie at 39 average evaluation score across 22 head-to-head comparison queries, the highest in the category. NextGen scores 34 across 19 comparisons, while interoperability vendors Rhapsody (23) and Redox (20) cluster in the mid-teens. The median brand scores just 4, indicating AI models reserve detailed evaluations for the EHR incumbents.
Hover or click a logo to see brand details
Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Veeva Vault
Veeva Vault tops the category with a 71 unCited score despite not cracking the shortlist top ten. Life sciences content management and regulatory submission workflows place it in specialized queries outside general EHR discovery.
Read brand profile →Epic Systems
Epic Systems scores 62 and dominates both shortlist rate (57.5%) and evaluation queries (39 avg, 22 comparisons). Enterprise hospital EHR incumbency translates directly into AI model citation frequency.
Read brand profile →NextGen Healthcare
NextGen Healthcare scores 52 with 53 shortlist appearances, targeting ambulatory and specialty practices. Duplicate entries in the top ten suggest data normalization issues around domain or product line variations.
Read brand profile →Redox
Redox appears in 37 prompts (23.1% shortlist rate) but carries no unCited score. Cloud interoperability and API integration queries pull it into recommendations separate from core EHR evaluations, where it scores 20 across 11 comparisons.
Read brand profile →Alora Home Health
Alora Home Health posts a 54 unCited score, signaling strong performance in post-acute and home health verticals. Narrow specialization likely limits shortlist breadth but deepens citation quality in targeted use cases.
Read brand profile →Citation sources
Where AI pulls citations from
601 citations captured across Healthcare IT prompt runs.
Vendor pages
107Product, help, and marketing pages from tracked vendors
Independent sources
115Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Healthcare IT questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the category- 13 Best EHR Systems in Healthcare of 2026digitalhealth.folio3.com
- An objective comparison of the best EHR patient portalsehrinpractice.com
Evaluation
Buyers comparing optionsWant to know if AI cites your brand for Healthcare IT?
Free audit. ChatGPT, Perplexity, Gemini, Claude.
Run an audit →