AEO Score
72
Strong Presence
Avg Prompt Score
98
across 212 prompts
AI Share of Voice
100%
across 196 prompts
Critical Issues
5
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Executive summary
Zoom is highly likely to be cited by AI engines for evaluation and trust queries because it has strong enterprise review authority (e.g., 557 Gartner Peer Insights ratings at 4.5) and very large secondary review footprints (e.g., TrustRadius shows thousands of reviews). The single highest-ROI fix is to ensure Zoom’s own pages (especially pricing + evaluation FAQs) are fully crawlable/SSR and structured with SoftwareApplication/FAQPage so AI engines can cite Zoom.com directly for “pricing” and “vs/alternatives” prompts.
Based on audit of zoom.com · Jun 4, 2026