AI Visibility
measured68/100
Frequently Cited · in Knowledge Base
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals66/100
Solid fundamentals
Avg Prompt Score
11
across 2220 prompts
AI Share of Voice
11%
across 2202 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Knowledge Base
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Document360 is visible in
5Executive summary
Document360 is highly likely to be cited for evaluation-stage queries because it has strong G2 presence (498 reviews, 4.7★) and is present on Gartner Peer Insights (4.3 rating, 44 ratings). The biggest AI-citation risk is query patterns that require first-party evaluation content—especially "How does Document360 compare to Confluence?" and "How does Document360 compare to Helpjuice?"—because first-party vs pages exist for Confluence but were not confirmed for Helpjuice in live search.
Based on audit of document360.com · Apr 2, 2026