AEO Score
66
Strong Presence
Avg Prompt Score
13
across 2256 prompts
AI Share of Voice
12%
across 2238 prompts
Critical Issues
4
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Document360 is visible in
5Executive summary
Document360 is highly likely to be cited for evaluation-stage queries because it has strong G2 presence (498 reviews, 4.7★) and is present on Gartner Peer Insights (4.3 rating, 44 ratings). The biggest AI-citation risk is query patterns that require first-party evaluation content—especially "How does Document360 compare to Confluence?" and "How does Document360 compare to Helpjuice?"—because first-party vs pages exist for Confluence but were not confirmed for Helpjuice in live search.
Based on audit of document360.com · Apr 2, 2026