Subcategory · AI Citation Index
ERP
SAP leads 57-brand ERP field at 49.7% shortlist rate; NetSuite, Oracle, and Microsoft Dynamics 365 cluster near 40%; category avg 25.9 trails evaluation median.
161 discovery queries · 345 head-to-heads · refreshed Oct 9, 2026
Discovery stage
The shortlist
Across 161 buyer-style "ERP" queries
SAP appears in 80 of 161 prompts (49.7%), followed by NetSuite (44.1%) and Oracle (43.5%). Microsoft Dynamics 365 takes 37.3%, while Acumatica and Infor each hit 27.3% despite smaller mention counts. All top brands span 4 AI models, signaling consistent cross-platform recognition.
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Score shifts, new entrants, citation gaps — every Monday.
Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 4/100
NetSuite, Microsoft Dynamics 365, SAP S/4HANA, and Acumatica tie at 60-point evaluation averages across 34 head-to-head queries. Infor and Oracle score 56 across 32 comparisons, while Oracle Fusion Cloud ERP drops to 49 over 28 queries. The 4-point median evaluation score reflects sparse pairwise testing relative to shortlist volume.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Trends
Over the last 12 months
Monthly scores swing from 75 (April, 8 samples) to 10 (October, 7 samples), exposing low sample stability. NetSuite climbed 5 points month-over-month; Microsoft Dynamics 365 Supply Chain Management fell 16. Trend data covers March–October 2026 with sample sizes under 12 in every period.
Brands to know
In this category
Netsuite
Second-highest shortlist rate (44.1%) and 60-point evaluation score across 34 queries. Rising 5 points in recent months signals sustained AI model favor.
Read brand profile →Microsoft Dynamics 365
37.3% shortlist presence, 60-point evaluation tie, but Supply Chain Management variant dropped 16 points. Core platform remains stable; specialty modules show volatility.
Read brand profile →Workday
22.4% shortlist presence, 66-point evaluation score ties Sage Intacct for top-rated status. Strong in financial-management-centric ERP queries.
Read brand profile →Citation sources
Where AI pulls citations from
590 citations captured across ERP prompt runs.
Vendor pages
119Product, help, and marketing pages from tracked vendors
Independent sources
117Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top ERP questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the categoryEvaluation
Buyers comparing options- Top 5 ERP vendors in 2026 (+ 16 ERP systems)lemonlearning.com
- ERP Vendor Evaluation: 20 Must-Ask Questions to Considerbistasolutions.com
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