Subcategory · AI Citation Index
ERP
Netsuite leads ERP shortlists at 44%, but six major players cluster between 22–39%, showing no runaway consensus across 161 prompts.
161 discovery queries · 345 head-to-heads · refreshed Jul 22, 2026
Discovery stage
The shortlist
Across 161 buyer-style "ERP" queries
Netsuite appears in 71 of 161 prompts (44%), followed tightly by Oracle (39%), Microsoft Dynamics 365 (37%), and SAP (36%). Acumatica and Infor each hit 27%, while Workday and Sage Intacct close the top tier near 22–21%. No single vendor dominates—46 brands split citations across four models.
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 4/100
Head-to-head queries score Netsuite, Microsoft Dynamics 365, SAP S/4HANA, and Acumatica identically at 60 points across 34 comparisons. Infor and Oracle trail slightly at 56. The median evaluation score sits at 4, revealing sharp polarization between top contenders and the long tail.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Workday
Highest unCited score (78) and momentum (+15 delta). Financial-core ERP with 22% shortlist rate and citations across all four models.
Read brand profile →Netsuite
Leads shortlist frequency at 44% with 202 total mentions. Score of 63 lags Workday and Sage Intacct despite widest prompt coverage.
Read brand profile →Sage Intacct
Second-highest score (66) with 21% shortlist rate. Mid-market cloud accounting ERP cited in 33 prompts; strong evaluation performance at 60 points.
Read brand profile →Infor
Tied for sixth in shortlists (27%) with a score of 50. Industry-vertical positioning yields 94 mentions and consistent model diversity, but evaluation score sits at 56.
Read brand profile →Microsoft Dynamics 365
Third in shortlist rate (37%) yet scores only 4—lowest among major contenders. Evaluation queries rate it at 60, exposing a disconnect between frequency and perceived fit.
Read brand profile →Citation sources
Where AI pulls citations from
590 citations captured across ERP prompt runs.
Vendor pages
119Product, help, and marketing pages from tracked vendors
Independent sources
117Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top ERP questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the categoryEvaluation
Buyers comparing options- Top 5 ERP vendors in 2026 (+ 16 ERP systems)lemonlearning.com
- ERP Vendor Evaluation: 20 Must-Ask Questions to Considerbistasolutions.com
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