Subcategory · AI Citation Index

ERP

NetSuite leads 43-brand ERP field at 44% shortlist rate; SAP, Oracle, Microsoft trail closely; emerging Workday gains 15 points.

161 discovery queries · 345 head-to-heads · refreshed Jun 10, 2026

Discovery stage

The shortlist

Across 161 buyer-style "ERP" queries

NetSuite appears in 71 of 161 prompts (44.1% shortlist rate), holding the top spot against oracle.com (38.5%), Microsoft Dynamics 365 (37.3%), and SAP (36.0%). Acumatica and Infor each reach 27.3%, while Workday and Sage Intacct sit below 23%. Model diversity is uniform at 4 across the top ten, signaling broad LLM consensus.

0%5%10%15%21%Coverage — share of discovery prompts where the brand surfaces58%66%75%84%93%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Netsuite
7/9
2Sage Intacct
5/9
3Oracle
5/9
4SAP
4/9
5Microsoft
4/9
1SAP
7/9
2Netsuite
7/9
3Microsoft
6/9
4Oracle
5/9
5Infor
5/9
1SAP
5/5
2Workday
5/5
3Oracle
5/5
4Place
4/5
5Dayforce
3/5
1Workday
4/4
2Oracle
3/4
3Dayforce
2/4
4Netsuite
2/4
5POINT
2/4
1Microsoft
2/4
2POINT
2/4
3Quant
1/4
4Pulse
1/4
5Infor
1/4
1SAP
3/4
2Board
3/4
3Engine
3/4
4Oracle
2/4
5Microsoft
2/4
1Engine
2/4
2POINT
2/4
3Place
2/4
4Knowledge
1/4
5Tracker
1/4
1Netsuite
3/3
2Microsoft
3/3
3POINT
2/3
4Sage
2/3
5Acumatica
2/3
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · erp

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 5/100

NetSuite, Microsoft Dynamics 365, SAP S/4HANA, and Acumatica tie at 60 in head-to-head comparisons across 34 queries. Infor and Oracle score 56 over 32 queries; Oracle Fusion Cloud ERP drops to 49 over 28 queries. The median average score of 5 suggests unCited surfaces niche players far below the consensus tier.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand09172634Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 5/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

590 citations captured across ERP prompt runs.

Vendor pages

119

Product, help, and marketing pages from tracked vendors

Independent sources

117

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top ERP questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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