[unCited]
ProductCitation IndexAI InfluenceBlogBook
[unCited]/Microsoft Dynamics 365
ProductCitation IndexAI InfluenceBlogBook

Other products from Microsoft

Microsoft Teams Notifications71Microsoft Exchange58Microsoft Defender for Cloud Apps58Microsoft Exchange58Microsoft Defender for IoT58Microsoft Dynamics 365 Supply Chain Management58+38 more
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AEO Score

4

Limited Presence

Avg Prompt Score

9

across 3309 prompts

AI Share of Voice

9%

across 3309 prompts

Category Visibility

#3

in ERP · of 73

Critical Issues

4

critical + high

Shortlist Position

22/80

Niche · Commerce Discovery

Per-stage performance

🔍Discovery
2534 category
Cited10%247/2534
Share of voice8%avg
Engine consensus41%of engines
Competitors8.7avg/cited
Sentiment—no data
⚖️Evaluation
4 brand-level
Cited100%4/4
Share of voice100%avg
Engine consensus100%of engines
Competitors5.0avg/cited
Sentiment—no data
🛡️Trust
4 brand-level
Cited100%4/4
Share of voice100%avg
Engine consensus100%of engines
Competitors5.0avg/cited
Sentiment—no data
💰Conversion
4 brand-level
Cited100%4/4
Share of voice100%avg
Engine consensus100%of engines
Competitors5.0avg/cited
Sentiment—no data

Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.

Categories Microsoft Dynamics 365 is visible in

8
  • Field Service & Workforce2 of 70→
  • ERP3 of 73→
  • ERP & Supply Chain3 of 109→
  • Sales6 of 130→
  • Customer Experience7 of 192→

Your visibility gap

Microsoft Dynamics 365 surfaces in 22/80 Commerce discovery prompts. Claim this profile to see which 58 prompts you're missing and how to win them.

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Executive summary

Dynamics 365 is already cited by AI for several commerce/JTBD queries (e.g., optimizing online sales processes and streamlining order processing), but it is at risk of being missing from high-intent shortlist prompts like “top commerce tools for marketing teams” and “best commerce software for startups.” The single highest-ROI fix is to publish and index first-party, evaluation-stage pages that directly answer those gap queries (use-case + persona + outcomes) and ensure they are crawlable/SSR so AI engines can cite them.

Based on audit of dynamics.microsoft.com · May 6, 2026

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