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Category · AI Citation Index

ERP & Supply Chain

SAP Extended Warehouse Management and Oracle lead shortlists; evaluation data shows SAP S/4HANA and Netsuite edge out Oracle in head-to-head scoring.

711 discovery queries · 923 head-to-heads · refreshed Sep 25, 2026

Discovery stage

The shortlist

Across 711 buyer-style "ERP & Supply Chain" queries

SAP Extended Warehouse Management appears in 69% of 711 prompts, followed by Oracle at 68% and Netsuite at 64%. The top five brands all cross four-model diversity, meaning LLMs cite them regardless of provider. Microsoft Dynamics 365 and Infor round out the consensus tier above 45% shortlist rate.

20%34%48%62%76%Coverage — share of discovery prompts where the brand surfaces70%74%79%83%87%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1SAP
35/35
2Oracle
32/35
3Netsuite
32/35
4Driven
26/35
5Microsoft
24/35
1SAP
29/30
2Oracle
28/30
3Microsoft
26/30
4Netsuite
24/30
5Driven
18/30
1Netsuite
10/10
2Microsoft
10/10
3Zoho Expense
9/10
4Driven
9/10
5SAP
9/10
1SAP
8/8
2Oracle
8/8
3Driven
8/8
4Netsuite
7/8
5Kinaxis
7/8
1Netsuite
7/7
2Loop Returns
7/7
3Driven
6/7
4SAP
6/7
5Happy Returns
6/7
1Driven
7/7
2SAP
6/7
3Oracle
6/7
4Blue Yonder
6/7
5project44
6/7
1Oracle
6/6
2Odoo
6/6
3Netsuite
6/6
4SAP
5/6
5Katana
5/6
1SAP
6/6
2Oracle
6/6
3E2open
5/6
4Descartes
5/6
5Coupa
5/6
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · erp-supply-chain

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 3/100

SAP S/4HANA and Netsuite tie at 65–66 average scores across 88–89 head-to-head queries, narrowly ahead of Oracle and Microsoft Dynamics 365 at 64. Infor scores 61, while Blue Yonder and Kinaxis trail at 57 and 55. The median score across all brands is 3, indicating most vendors cluster far below the top tier.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand022456789Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 3/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

999 citations captured across ERP & Supply Chain prompt runs.

Vendor pages

162

Product, help, and marketing pages from tracked vendors

Independent sources

220

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top ERP & Supply Chain questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

Conversion

Buyers ready to buy

Drill down

Subcategories

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