Subcategory · AI Citation Index

Who AI is citing in AI Agents

AI agents category shows no dominant vendor; Azure Blob Storage leads evaluations at 78, ServiceNow surging +16 month-over-month.

Brands tracked

29

Avg AEO score

61/100

Citation coverage

0%

of brands cited at least once

Dominant brands

0

cited > 50% of queries

Discovery stage

The shortlist

When buyers ask AI for the best AI Agents software

No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.

Evaluation stage

The battleground

How brands fare on comparison queries · category median 34/100

Bardeen averages 44 in head-to-head comparisons, the highest among evaluated vendors. Azure Blob Storage trails at 39, WRITER at 38. Median evaluation score sits at 34. ServiceNow Workflow Data Fabric scored 0 across 4 comparison queries, indicating it's rarely surfaced when buyers pit two tools against each other.

Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.

Trends

Over the last 12 months

Only two months of audit data exist (March–April 2026), too few to establish a trend. Average category score edged from 61 to 63. ServiceNow Workflow Data Fabric rose 16 points month-over-month; Bardeen fell 6.

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Editorial picks

Brands worth watching

FAQ

AI Agents questions, answered

What is the best AI agent software?+
Zero vendors dominate shortlists in this category; 12 discovery-stage prompts produced a 0% coverage rate. Azure Blob Storage scores highest (78) in featured rankings, followed by ServiceNow Workflow Data Fabric (74) and IBM Business Automation Workflow (72).
Which AI agent performs best in head-to-head comparisons?+
Bardeen averages 44 across 4 comparison queries, the top evaluation score in the dataset. Azure Blob Storage (39) and WRITER (38) trail. Median evaluation score is 34, indicating most brands underperform when pitted directly against competitors.
Are any AI agent vendors gaining traction?+
ServiceNow Workflow Data Fabric rose 16 points from March to April 2026, the sharpest climb in the category. Bardeen fell 6 points over the same window. Only two months of data exist, too few to confirm sustained momentum.
How fragmented is the AI agents market?+
Highly fragmented. 29 brands compete, none appear on shortlists, and the median evaluation score (34) sits well below top performers. Azure Blob Storage leads featured rankings at 78, but 0% shortlist coverage signals no consensus vendor.
Which AI agent tools appear in the most comparison queries?+
IBM Business Automation Workflow and Moveworks each appeared in 6 comparison queries, the most in the dataset. IBM averaged 30 in those matchups; Moveworks averaged 20. Azure Blob Storage appeared in 5 comparisons, averaging 39.
Why does ServiceNow Workflow Data Fabric score 0 in evaluations but 74 in featured rankings?+
ServiceNow surfaced in 4 comparison queries but scored 0 in each, suggesting AI models rarely recommend it when buyers ask 'X versus Y'. Its 74 featured score indicates strong citation in category-overview or single-vendor contexts, not head-to-head scenarios.

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