AEO Score
1
Limited Presence
Avg Prompt Score
5
across 376 prompts
AI Share of Voice
5%
across 376 prompts
Critical Issues
5
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Comm100 is visible in
3Executive summary
Comm100 is a B2B omnichannel customer service platform with strong third-party review presence (G2 shows 49 reviews) and publicly crawlable pricing (Live Chat Startup $39/agent/month, Plus $69/agent/month; Ultra and AI Agent require contact). The biggest AI-citation risk is evaluation-stage “vs/alternatives” coverage: while Comm100 has first-party comparison pages (e.g., Comm100 vs Tidio, Comm100 vs Freshworks), you should ensure these pages are consistently structured for AI extraction and avoid any competitor-vs-competitor framing that could cause citation backfire.
Based on audit of comm100.com · Jun 7, 2026