Category · AI Citation Index
Who AI is citing in AI & Automation
No single vendor owns AI discovery in automation: 63 brands tracked, zero shortlist dominance, fragmented 62-point avg.
Brands tracked
63
Avg AEO score
62/100
Citation coverage
0%
of brands cited at least once
Dominant brands
0
cited > 50% of queries
Discovery stage
The shortlist
When buyers ask AI for the best AI & Automation software
No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.
Evaluation stage
The battleground
How brands fare on comparison queries · category median 40/100
Zapier leads head-to-head comparisons with a 76 average evaluation score across 4 queries, 36 points above the category median of 40. Relay.app (52), Workato (51), Activepieces (47), and Capacity (45) cluster in the middle tier. Jasper, Automationanywhere, and Aisera all tie at 44, showing no differentiation in side-by-side evaluations.
Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.
Trends
Over the last 12 months
Too few audits to establish a trend: only March 2026 (25 prompts, 59 avg score) and April 2026 (57 prompts, 63 avg score) available. Workato rose 15 points month-over-month; Cognigy dropped 6.
Editorial picks
Brands worth watching
Workato
Tied for highest featured score at 78 and posted the sharpest month-over-month gain (+15 points). LLMs cite Workato when enterprise integration depth matters, yet its evaluation average is only 51—suggesting discovery strength without comparison differentiation.
Read brand profile →Zapier
Dominates evaluation queries with a 76 average across 4 head-to-heads, 24 points above Workato and 36 above the category median. Featured score of 72 confirms consistent citation, though it does not appear in the top shortlist tier.
Read brand profile →Uipath
Reached a 72 featured score despite no appearance in the top-8 evaluation leaderboard. LLMs cite UiPath in RPA contexts but rarely pit it against workflow or agent tools in direct comparisons.
Read brand profile →N8n
Featured score of 71 places it ahead of Make (68) in the open-source / self-hosted automation segment. No evaluation data available, indicating LLMs surface n8n in discovery but users do not prompt brand-versus-brand comparisons.
Read brand profile →Azure Blob Storage
Highest featured score at 78—an outlier. LLMs cite Azure Blob Storage when automation workflows touch cloud storage or data pipelines, even though it is not an automation platform. Reveals category boundary ambiguity in AI reasoning.
Read brand profile →Drill down
Subcategories
FAQ
AI & Automation questions, answered
Which automation platform does AI recommend most often?+
How does Zapier compare to other automation tools in AI citations?+
What is the best workflow automation software according to AI?+
Are any automation vendors gaining momentum in AI recommendations?+
Why does Azure Blob Storage appear in automation AI citations?+
Which RPA tools does AI cite most?+
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