Category · AI Citation Index

Commerce

Stripe Terminal leads 481 brands at 46.6% shortlist rate; Paddle tops evals at 100, while legacy players NetSuite and Dynamics 365 anchor mid-tier.

436 discovery queries · 100 head-to-heads · refreshed May 5, 2026

Discovery stage

The shortlist

Across 436 buyer-style "Commerce" queries

Stripe Terminal appears in 203 of 436 prompts (46.6% shortlist rate, 950 mentions), outpacing NetSuite (43.4%) and pointapp.org (36.7%). PayPal and Microsoft Dynamics 365 round out the top five with 31.7% and 22.5% rates respectively. The category shows strong model consensus with 85 brands appearing across all five models.

  1. 1
    Stripe Terminal
    stripe.com
    47%
  2. 2
    Netsuite
    netsuite.com
    43%
  3. 3
    pointapp.org
    pointapp.org
    37%
  4. 4
    paypal.com
    paypal.com
    32%
  5. 5
    Microsoft Dynamics 365
    dynamics.microsoft.com
    22%
  6. 6
    ShipBob
    shipbob.com
    16%
  7. 7
    Brightpearl
    brightpearl.com
    13%
  8. 8
    blueyonder.com
    blueyonder.com
    11%
  9. 9
    fishbowlinventory.com
    fishbowlinventory.com
    6%
  10. 10
    Default
    default.com
    31%

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Score shifts, new entrants, citation gaps — every Monday.

Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Stripe
21/37
2Square
19/37
3Netsuite
18/37
4POINT
15/37
5Microsoft
12/37
1Netsuite
9/23
2Microsoft
7/23
3Stripe
6/23
4PayPal
6/23
5POINT
6/23
1Focused
11/13
2BigCommerce
8/13
3Channels
8/13
4Dashboard
6/13
5WooCommerce
6/13
1Focused
8/10
2BigCommerce
8/10
3Salesforce
7/10
4Channels
7/10
5Netsuite
6/10
1POINT
5/7
2Route
3/7
3Square
2/7
4Stripe
2/7
5PayPal
2/7
1Zoho Expense
7/7
2Linnworks
6/7
3Netsuite
6/7
4Brightpearl
5/7
5POINT
5/7
1Netsuite
5/7
2POINT
2/7
3Default
2/7
4Microsoft
2/7
5Channels
2/7
1BigCommerce
7/7
2WooCommerce
6/7
3Focused
5/7
4Channels
5/7
5Square
5/7
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · commerce

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 56/100

Paddle scores a perfect 100 across four comparison queries, trailed by HubSpot Commerce Hub at 84. Toast and IBM Sterling Order Management tie at 64, while Stripe Terminal—despite dominating shortlists—registers just 59 in evaluations. The median evaluation score sits at 56 across eight tested brands.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand0471114Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 56/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

1000 citations captured across Commerce prompt runs.

Vendor pages

174

Product, help, and marketing pages from tracked vendors

Independent sources

170

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Commerce questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

Conversion

Buyers ready to buy

Drill down

Subcategories

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