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Subcategory · AI Citation Index

Accounting

Quickbooks and Xero anchor 61.8% and 59.0% shortlist rates; NetSuite and Sage Intacct follow at enterprise scale.

178 discovery queries · 298 head-to-heads · refreshed Oct 6, 2026

Discovery stage

The shortlist

Across 178 buyer-style "Accounting" queries

Quickbooks leads shortlist frequency at 61.8% (110 of 178 prompts), narrowly ahead of Xero at 59.0%. NetSuite claims third at 54.5%, while Sage Intacct reaches 46.1%. Four models cite all top brands, showing universal consensus across small-business and mid-market segments.

17%30%42%55%68%Coverage — share of discovery prompts where the brand surfaces73%79%85%91%97%Engine diversity

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X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Quickbooks
5/5
2Sage Intacct
5/5
3Qbo
5/5
4Xero
5/5
5Netsuite
5/5
1Netsuite
5/5
2Oracle
5/5
3Board
5/5
4Microsoft
5/5
5Quickbooks
4/5
1Bill
5/5
2Quickbooks
5/5
3Xero
5/5
4Netsuite
5/5
5Sage Intacct
4/5
1Quickbooks
4/4
2Xero
4/4
3Netsuite
4/4
4Bill
3/4
5Rippling
3/4
1Freshbooks
4/4
2Wave
4/4
3Solo
4/4
4Quickbooks
4/4
5HoneyBook
4/4
1Quickbooks
4/4
2Aplos
4/4
3Sage Intacct
4/4
4Blackbaud
4/4
5Xero
4/4
1Quickbooks
4/4
2Netsuite
4/4
3Xero
3/4
4Sage Intacct
2/4
5Oracle
2/4
1Xero
4/4
2Quickbooks
4/4
3Oracle
4/4
4Netsuite
4/4
5Bill
4/4
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · accounting

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 3/100

Quickbooks and Xero tie at 53 average evaluation score across 31 head-to-head comparisons. NetSuite and Sage Intacct match at 50 (29 queries each). Freshbooks and Zoho Books both score 48, suggesting comparable AI-perceived performance in their SMB tier.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand08162331Evaluation prompts cited inmedian citation ratemedian exposure

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X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 3/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

534 citations captured across Accounting prompt runs.

Vendor pages

103

Product, help, and marketing pages from tracked vendors

Independent sources

105

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Accounting questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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