Subcategory · AI Citation Index
Office Suites
Microsoft 365 and Google Workspace split AI citations 62% / 61%; Zoho Workplace trails at 32% despite a 69 unCited score.
158 discovery queries · 147 head-to-heads · refreshed Jun 10, 2026
Discovery stage
The shortlist
Across 158 buyer-style "Office Suites" queries
Microsoft 365 and Google Workspace dominate AI shortlists almost identically—appearing in 62.0% and 60.8% of 158 prompts respectively, with 312 and 284 mentions. Zoho Workplace lands third at 31.7% shortlist rate despite outscoring both leaders (69 vs 58 and 20). The field fragments quickly: Thomson Reuters and Writer each appear in under 15% of prompts, and model diversity is uniform at 4 across the top tier.
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 5/100
Microsoft 365, Google Workspace, Microsoft (likely duplicate entries), and Zoho Workplace each average 43 points across 25 head-to-head comparison queries. CLEAR drops to 21 over 12 comparisons; Apple and Writer sit at 17 over 10 each. The median evaluation score across all brands is just 5, indicating most contenders rarely survive direct comparisons.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Zoho Workplace
Highest unCited score in the category (69) yet appears in only 32% of prompts. AI models cite it less frequently than Microsoft or Google, suggesting brand visibility lags product strength.
Read brand profile →Microsoft 365
Leads shortlist rate (62%) and mention count (312) with a 58 score. Flagged as falling (-16), though the trend window is too short to confirm momentum shift.
Read brand profile →Google Workspace
Matches Microsoft 365 in shortlist ubiquity (60.8%) but carries a 20 unCited score. AI models recommend it reflexively; deeper evaluation data shows parity at 43 points over 25 comparisons.
Read brand profile →Slidebean
UnCited score of 11 with no shortlist data surfaced. Likely a niche presentation tool capturing citations in specific workflow prompts rather than general suite queries.
Read brand profile →Citation sources
Where AI pulls citations from
455 citations captured across Office Suites prompt runs.
Vendor pages
81Product, help, and marketing pages from tracked vendors
Independent sources
149Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Office Suites questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the category- Best online collaboration tool of 2025 | TechRadartechradar.com
- Best Suite 2025: Zoho vs Google Workspace vs Microsoft 365codelattice.com
Evaluation
Buyers comparing options- Office suite comparison guide: Microsoft 365, Google Office & moreinfinitygroup.co.uk
- The Best Free Office Software in 2025 | FaxBurnerfaxburner.com
- Top WPS Office Alternatives & Competitors 2025selecthub.com
- The Collaboration You Need in Microsoft Office 365intellezy.com
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