Subcategory · AI Citation Index
Office Suites
Microsoft 365 and Google Workspace lock the top two shortlist slots; Zoho Workplace trails at 32% mention rate.
158 discovery queries · 158 head-to-heads · refreshed Jul 22, 2026
Discovery stage
The shortlist
Across 158 buyer-style "Office Suites" queries
Microsoft 365 appears in 62% of 158 category prompts (312 mentions), with Google Workspace close behind at 61% (284 mentions). Zoho Workplace ranks third at 32% shortlist rate (110 mentions), while the long tail—thomsonreuters.com, writer.com, apple.com—sits below 17% and lacks unCited scores.
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 5/100
Microsoft 365, Google Workspace, Microsoft, and Zoho Workplace each scored 43 in head-to-head evaluations across 25 comparison queries. CLEAR and Nextcloud landed in the teens (21 and 19, respectively), and the category median sits at just 5—indicating a sharp gap between the top four and the rest.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Zoho Workplace
Score of 69 is the highest in the category, despite trailing Microsoft and Google in raw shortlist rate. AI models favor it in direct comparisons, suggesting strong feature parity at lower price points.
Read brand profile →Microsoft 365
Dominates shortlist presence (62%) and mention count (312), but its 58 score and -16 delta signal eroding AI model preference. Enterprise inertia still wins visibility.
Read brand profile →Google Workspace
Shortlist rate of 61% nearly matches Microsoft, yet its unCited score of 20 is the lowest among the big three. Models cite it frequently but rank it poorly in feature depth.
Read brand profile →Slidebean
Score of 11 places it in the evaluated set but well below the leaders. Niche pitch-deck focus limits broad office-suite relevance.
Read brand profile →Citation sources
Where AI pulls citations from
455 citations captured across Office Suites prompt runs.
Vendor pages
81Product, help, and marketing pages from tracked vendors
Independent sources
149Reviews, encyclopedias, forums, press — not vendor-owned
Buyer questions
What AI cites for top Office Suites questions
Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.
Discovery
Buyers exploring the category- Best online collaboration tool of 2025 | TechRadartechradar.com
- Best Suite 2025: Zoho vs Google Workspace vs Microsoft 365codelattice.com
Evaluation
Buyers comparing options- Office suite comparison guide: Microsoft 365, Google Office & moreinfinitygroup.co.uk
- The Best Free Office Software in 2025 | FaxBurnerfaxburner.com
- Top WPS Office Alternatives & Competitors 2025selecthub.com
- The Collaboration You Need in Microsoft Office 365intellezy.com
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