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Subcategory · AI Citation Index

Forms & Surveys

The forms and surveys category shows strong brand concentration at the top—Typeform and Qualtrics both achieve 65-67% shortlist rates with maximum model diversity—yet the presence of 66 consensus brands reveals deep fragmentation beneath the surface. Zero prompt coverage indicates buyers rarely specify form tools explicitly, suggesting these solutions are often bundled considerations or secondary purchases within broader workflows. Mid-tier players like Jotform Tables (58%) and platform giants like HubSpot and Microsoft (33-50%) compete across different use cases, from standalone form builders to enterprise feedback systems, but no single vendor dominates across all scenarios.

159 discovery queries · 295 head-to-heads · refreshed Oct 22, 2026

Discovery stage

The shortlist

Across 159 buyer-style "Forms & Surveys" queries

17%31%45%60%74%Coverage — share of discovery prompts where the brand surfaces70%75%81%87%92%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Typeform
7/8
2Jotform
6/8
3Qualtrics
6/8
4Microsoft
6/8
5Hubspot
4/8
1Qualtrics
6/6
2Typeform
6/6
3Questionpro
5/6
4Microsoft
5/6
5Forsta
4/6
1Typeform
5/5
2Delighted
5/5
3Hubspot
5/5
4Medallia
5/5
5Hotjar
5/5
1Microsoft
4/4
2Qualtrics
4/4
3Culture Amp
4/4
4Typeform
3/4
5ENPS
3/4
1Typeform
4/4
2Tally
4/4
3Jotform
4/4
4Hubspot
4/4
5Qualtrics
3/4
1Typeform
4/4
2Jotform
4/4
3Hubspot
4/4
4Qualtrics
3/4
5Mailchimp
3/4
1Typeform
4/4
2Qualtrics
4/4
3Jotform
4/4
4Hubspot
3/4
5Hotjar
3/4
1Qualtrics
4/4
2Typeform
4/4
3Microsoft
4/4
4Zoho Expense
4/4
5Hubspot
3/4
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · forms

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 5/100

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand09182635Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 5/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

707 citations captured across Forms & Surveys prompt runs.

Vendor pages

262

Product, help, and marketing pages from tracked vendors

Independent sources

146

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Forms & Surveys questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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