Subcategory · AI Citation Index

Forms & Surveys

Forms and surveys is a discovery-only category in our dataset — buyers ask AI which tools to explore, not which tool wins head-to-head matchups. Typeform captures 94% of discovery queries and surfaces on every engine. pulsepro.ai and a cluster of multi-purpose platforms (Microsoft 365, Google Workspace, Hotjar, Delighted) split the rest of the shortlist, each appearing in 31-51% of queries. The category is fragmented below the top slot: eight brands after Typeform share visibility within twenty points of each other, and no consensus pick emerges beyond Typeform itself.

35 discovery queries · refreshed May 1, 2026

Discovery stage

The shortlist

Across 35 buyer-style "Forms & Surveys" queries

Typeform captures 94% of discovery queries about forms and surveys, surfacing on ChatGPT, Claude, Gemini, and Perplexity. pulsepro.ai shows up in 51% of those same queries across all four engines, while Microsoft 365 and Hotjar each land in 43%. Delighted, Tally, and Google Workspace trail at 40%, 34%, and 31% respectively, all visible on every engine but with thinner mention volume.

0%14%28%42%55%Coverage — share of discovery prompts where the brand surfaces53%63%74%84%94%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

Get weekly AI visibility changes for Forms & Surveys sent to your inbox.

Score shifts, new entrants, citation gaps — every Monday.

Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Typeform
7/8
2Microsoft
6/8
3Great Question
4/8
4Collect
4/8
5Mailchimp
4/8
1Typeform
6/6
2QuestionPro
5/6
3Microsoft
5/6
4Hotjar
3/6
5Pulse
3/6
1Typeform
5/5
2Delighted
5/5
3Hotjar
5/5
4Medallia
4/5
5Sprig
3/5
1Pulse
4/4
2Culture Amp
4/4
3Typeform
3/4
4Microsoft
3/4
5Google Workspace
2/4
1Typeform
4/4
2Tally
4/4
3Pulse
3/4
4Hotjar
3/4
5QuestionPro
2/4
1Typeform
4/4
2Great Question
3/4
3Collect
3/4
4Mailchimp
3/4
5Tally
3/4
1Great Question
4/4
2Typeform
4/4
3Collect
4/4
4Channels
4/4
5Hotjar
3/4
1PULSE
4/4
2Typeform
4/4
3Microsoft
4/4
4Great Question
4/4
5Channels
3/4
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · forms

Citation sources

Where AI pulls citations from

707 citations captured across Forms & Surveys prompt runs.

Vendor pages

262

Product, help, and marketing pages from tracked vendors

Independent sources

146

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Forms & Surveys questions

Every query in this category is top-of-funnel exploration. Buyers ask AI for the best forms and surveys tools filtered by role, use case, or team function — 'what tools work best for conducting market research surveys?', 'what do sales teams typically use for lead qualification surveys?', 'what forms and surveys tools can enhance audience engagement?' No head-to-head comparisons, pricing drilldowns, or vendor-trust questions appear in the prompt set.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

Want to know if AI cites your brand for Forms & Surveys?

Free audit. ChatGPT, Perplexity, Gemini, Claude.

Run an audit →

See the full Forms & Surveys leaderboard →