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Subcategory · AI Citation Index

Forms & Surveys

Forms & Surveys is a tight three-way split at the top of AI discovery. Typeform and Qualtrics each surface in about two-thirds of buyer queries across all four engines, with Jotform Tables trailing by eight points. In head-to-head comparisons the picture flips — Jotform Tables edges ahead (75/100), Typeform and Qualtrics tie at 64/100. The consensus picks are Typeform and Qualtrics (both dominate discovery and win most comparisons); Jotform is the kingmaker (heavy head-to-head volume, slightly lower discovery share). This is a consolidated category: three brands capture most AI attention, and the rest split the tail.

159 discovery queries · 274 head-to-heads · refreshed Aug 16, 2026

Discovery stage

The shortlist

Across 159 buyer-style "Forms & Surveys" queries

Typeform shows up in 67% of buyer queries about forms and surveys, visible across ChatGPT, Claude, Gemini, and Perplexity. Qualtrics lands in 65% of the same queries, also surfacing on every engine. Jotform Tables appears in 58% of discovery prompts with full four-engine coverage. Microsoft Forms trails at 47%, and usecollect.com (33%) rounds out the top five — both visible on all four engines but capturing half or less of the discovery share Typeform commands.

17%31%45%60%74%Coverage — share of discovery prompts where the brand surfaces70%75%81%87%92%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Typeform
7/8
2Jotform
6/8
3Qualtrics
6/8
4Microsoft
6/8
5Hubspot
4/8
1Qualtrics
6/6
2Typeform
6/6
3Questionpro
5/6
4Microsoft
5/6
5Forsta
4/6
1Typeform
5/5
2Delighted
5/5
3Hubspot
5/5
4Medallia
5/5
5Hotjar
5/5
1Microsoft
4/4
2Qualtrics
4/4
3Culture Amp
4/4
4Typeform
3/4
5ENPS
3/4
1Typeform
4/4
2Tally
4/4
3Jotform
4/4
4Hubspot
4/4
5Qualtrics
3/4
1Typeform
4/4
2Jotform
4/4
3Hubspot
4/4
4Qualtrics
3/4
5Mailchimp
3/4
1Typeform
4/4
2Qualtrics
4/4
3Jotform
4/4
4Hubspot
3/4
5Hotjar
3/4
1Qualtrics
4/4
2Typeform
4/4
3Microsoft
4/4
4Zoho Expense
4/4
5Hubspot
3/4
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · forms

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 7/100

When buyers pit options against each other, Qualtrics and Typeform tie at 64/100 across 35 head-to-head comparisons each — winning more matchups than they lose. Jotform edges ahead at 62/100 over 34 comparisons. Microsoft Forms scores 53/100 across 29 head-to-heads, losing more often than it wins. Formstack drops to 49/100 over 27 comparisons, and QuestionPro, Tally, and Medallia each land at or below 33/100 — all losing most head-to-heads they enter.

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand09182635Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 7/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

707 citations captured across Forms & Surveys prompt runs.

Vendor pages

262

Product, help, and marketing pages from tracked vendors

Independent sources

146

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Forms & Surveys questions

Buyers ask AI for forms and surveys tools filtered by role, vertical, or team context — phrasings like 'What tools do financial analysts recommend for gathering client insights through surveys?', 'As a Social Media Manager, what's the best tool for gathering audience insights?', 'What tools are commonly used by educators for student feedback surveys?'. A smaller slice digs into evaluation criteria: how to assess reporting capabilities, support options, and deployment models across platforms.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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