Subcategory · AI Citation Index

Forms & Surveys

The forms and surveys category shows clear leader-follower dynamics with Typeform capturing two-thirds of shortlist consideration despite universal model awareness (all top brands hit 4-model diversity). Microsoft's dual presence in top brands hints at confusion between Microsoft Forms and broader Office ecosystem positioning. The 5x gap between consensus brands (63) and evaluation brands (12) reveals a crowded market where most solutions fail to advance past initial consideration—buyers likely filter aggressively on specialized features like logic branching, compliance requirements, or integration ecosystems rather than general form-building capability.

159 discovery queries · 298 head-to-heads · refreshed Jul 13, 2026

Discovery stage

The shortlist

Across 159 buyer-style "Forms & Surveys" queries

0%14%28%42%55%Coverage — share of discovery prompts where the brand surfaces53%63%74%84%94%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Typeform
7/8
2Microsoft
6/8
3Great Question
4/8
4Collect
4/8
5Mailchimp
4/8
1Typeform
6/6
2QuestionPro
5/6
3Microsoft
5/6
4Hotjar
3/6
5Pulse
3/6
1Typeform
5/5
2Delighted
5/5
3Hotjar
5/5
4Medallia
4/5
5Sprig
3/5
1Pulse
4/4
2Culture Amp
4/4
3Typeform
3/4
4Microsoft
3/4
5Google Workspace
2/4
1Typeform
4/4
2Tally
4/4
3Pulse
3/4
4Hotjar
3/4
5QuestionPro
2/4
1Typeform
4/4
2Great Question
3/4
3Collect
3/4
4Mailchimp
3/4
5Tally
3/4
1Great Question
4/4
2Typeform
4/4
3Collect
4/4
4Channels
4/4
5Hotjar
3/4
1PULSE
4/4
2Typeform
4/4
3Microsoft
4/4
4Great Question
4/4
5Channels
3/4
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · forms

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 11/100

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand09182635Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 11/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

707 citations captured across Forms & Surveys prompt runs.

Vendor pages

262

Product, help, and marketing pages from tracked vendors

Independent sources

146

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Forms & Surveys questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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