Other products from Microsoft
AEO Score
58
Growing Presence
Avg Prompt Score
44
across 468 prompts
AI Share of Voice
45%
across 468 prompts
Critical Issues
3
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Microsoft 365 is visible in
16Executive summary
Microsoft is highly likely to be cited by AI engines for evaluation and trust queries because it has strong third-party review/analyst presence (e.g., Gartner Peer Insights pages for Microsoft products and large G2 seller presence). The biggest citation risk is conversion-stage “Microsoft pricing” and structured evaluation surfaces (SoftwareApplication/FAQPage) on microsoft.com pages—AI can’t reliably cite pricing or product evaluation details if key pages are not crawlable/structured for agents.
Based on audit of microsoft.com · Jun 4, 2026