Subcategory · AI Citation Index

Identity Provider

Identity providers serve as the authentication and access control backbone for modern enterprises, with clear market segmentation between pure-play specialists and productivity suite bundlers. Okta's 67% shortlist rate reflects its position as the category-defining solution, while PingIntelligence's 63% rate signals strong demand for API-specific identity security. Microsoft 365 appears three times in top brands with varying shortlist rates (54%, 46%, 45%), suggesting its identity capabilities are evaluated differently depending on deployment context or organizational needs. The 34 consensus brands against only 12 evaluation brands indicates a mature, well-understood category where buyer preferences have crystallized around established players.

171 discovery queries · 329 head-to-heads · refreshed Jul 13, 2026

Discovery stage

The shortlist

Across 171 buyer-style "Identity Provider" queries

0%23%45%68%91%Coverage — share of discovery prompts where the brand surfaces67%73%80%86%93%Engine diversity

Hover or click a logo to see brand details

X = coverage across discovery prompts · Y = engine diversity · Bubble size = total mentions
Tracked acrossChatGPT,Gemini,Claude

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Score shifts, new entrants, citation gaps — every Monday.

Signal by intent

By topic

Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.

1Okta
7/7
2Microsoft
7/7
3Sailpoint
7/7
4JumpCloud
6/7
5Cyberark
6/7
1Okta
6/6
2Microsoft
6/6
3Google Workspace
5/6
4Admin
5/6
5Default
3/6
1Okta
6/6
2Ping Identity
6/6
3Google Workspace
6/6
4Microsoft
6/6
5Sailpoint
4/6
1Okta
6/6
2Admin
6/6
3Ping Identity
6/6
4Google Workspace
5/6
5Cyberark
5/6
1Okta
5/5
2Default
5/5
3Ping Identity
4/5
4Microsoft
4/5
5Admin
4/5
1Okta
4/4
2Sailpoint
4/4
3Admin
4/4
4Google Workspace
4/4
5Ping Identity
4/4
1Microsoft
4/4
2Okta
4/4
3Admin
4/4
4Google Workspace
4/4
5Duo Security
4/4
1Okta
3/3
2Ping Identity
3/3
3Google Workspace
3/3
4Admin
3/3
5Default
3/3
≥50% cited
25–49%
<25%
Topics are discovery-stage prompt clusters · identity-provider

Evaluation stage

Head-to-head

How often AI cites each brand across uniform category evaluation prompts · median 8/100

0255075100Evaluation citation rate — % of category evaluation prompts citing this brand08172533Evaluation prompts cited inmedian citation ratemedian exposure

Hover or click a logo to see brand details

X = evaluation citation rate · Y = evaluation prompts cited in · Bubble size = citation exposure
Median citation rate 8/100

Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.

Citation sources

Where AI pulls citations from

483 citations captured across Identity Provider prompt runs.

Vendor pages

159

Product, help, and marketing pages from tracked vendors

Independent sources

183

Reviews, encyclopedias, forums, press — not vendor-owned

Buyer questions

What AI cites for top Identity Provider questions

Most-cited prompts across the buyer journey. Click any prompt to see the actual URLs AI engines link to.

Discovery

Buyers exploring the category

Evaluation

Buyers comparing options

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