Subcategory · AI Citation Index
Who AI is citing in Identity & Access Management
83 IAM brands tracked; no single vendor dominates AI shortlists — Azure Blob Storage and Cloudflare One tie at 78, median 68.
Brands tracked
83
Avg AEO score
69/100
Citation coverage
0%
of brands cited at least once
Dominant brands
0
cited > 50% of queries
Discovery stage
The shortlist
When buyers ask AI for the best Identity & Access Management software
No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.
Evaluation stage
The battleground
How brands fare on comparison queries · category median 39/100
In head-to-head comparisons, Beyondtrust leads with an average evaluation score of 50 across 4 queries, followed by Cisco Unified Communications Manager (CallManager) at 47 and Cyberark at 43. Sailpoint scored 42 across 5 queries. Median comparison performance is 39 — half the brands fall below this threshold.
Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.
Trends
Over the last 12 months
Too few audits to establish a trend. March to April 2026 shows average scores rising from 64 to 68 across sample sizes of 11 and 16 prompts. Zivver Email Encryption gained 16 points month-over-month; Sailpoint dropped 9.
Editorial picks
Brands worth watching
Azure Blob Storage
Tied for the highest score (78) in a fragmented IAM landscape, despite being a storage product. Suggests AI models conflate Azure identity services with the storage offering in IAM queries.
Read brand profile →Cloudflare One (SASE)
Also scored 78, matching Azure Blob Storage. SASE positioning lets Cloudflare cross into IAM discourse, even though its core is network security, not identity.
Read brand profile →Beyondtrust
Leads evaluation queries with a 50 average across 4 comparisons, outperforming all rivals when buyers pit vendors against each other. Overall score of 66 shows weaker discovery presence.
Read brand profile →Cyberark
Scored 71 overall and 43 on evaluations (5 queries). Strong recognition but loses ground in direct comparisons, finishing third behind Beyondtrust and Cisco CallManager.
Read brand profile →Zivver Email Encryption
Surged 16 points in a single month to reach 62. An email-encryption tool appearing in IAM results indicates AI models link secure communication with access control.
Read brand profile →FAQ
Identity & Access Management questions, answered
What is the best identity and access management software?+
Which IAM vendor performs best in head-to-head comparisons?+
Is Okta the dominant IAM platform in AI citations?+
Why do Azure Blob Storage and Cloudflare One appear in IAM results?+
Which IAM brand is rising fastest in AI citations?+
How does Cyberark perform in IAM evaluations versus discovery queries?+
Related
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