[unCited]
ProductCitation IndexAI InfluenceBlogBook
[unCited]/Microsoft Exchange
ProductCitation IndexAI InfluenceBlogBook

Other products from Microsoft

Microsoft Teams Notifications71Microsoft Defender for Cloud Apps58Microsoft Exchange58Microsoft Defender for IoT58Microsoft Dynamics 365 Supply Chain Management58Microsoft Teams Webinars58+38 more
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AEO Score

58

Growing Presence

Avg Prompt Score

53

across 19 prompts

AI Share of Voice

82%

across 19 prompts

Critical Issues

3

critical + high

Per-stage performance

🔍Discovery
4 brand-level
Cited100%4/4
Share of voice100%avg
Engine consensus100%of engines
Competitors0.0avg/cited
Sentimentpositive6+ / 6~ / 0−
⚖️Evaluation
5 brand-level
Cited80%4/5
Share of voice80%avg
Engine consensus100%of engines
Competitors1.3avg/cited
Sentimentpositive3+ / 9~ / 0−
🛡️Trust
5 brand-level
Cited80%4/5
Share of voice73%avg
Engine consensus92%of engines
Competitors0.5avg/cited
Sentimentneutral2+ / 9~ / 0−
💰Conversion
5 brand-level
Cited80%4/5
Share of voice80%avg
Engine consensus100%of engines
Competitors1.0avg/cited
Sentimentneutral2+ / 10~ / 0−

Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.

Executive summary

Microsoft is highly likely to be cited by AI engines for evaluation and trust queries because it has strong third-party review/analyst presence (e.g., Gartner Peer Insights pages for Microsoft products and large G2 seller presence). The biggest citation risk is conversion-stage “Microsoft pricing” and structured evaluation surfaces (SoftwareApplication/FAQPage) on microsoft.com pages—AI can’t reliably cite pricing or product evaluation details if key pages are not crawlable/structured for agents.

Based on audit of microsoft.com · Jun 4, 2026

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