Subcategory · AI Citation Index
Who AI is citing in Web CMS
No brand clears 1% shortlist rate across 16 discovery prompts; Zoho CRM Plus leads evaluation at 78, despite 0 avg on comparison queries.
Brands tracked
54
Avg AEO score
65/100
Citation coverage
0%
of brands cited at least once
Dominant brands
0
cited > 50% of queries
Discovery stage
The shortlist
When buyers ask AI for the best Web CMS software
No discovery-stage prompts have been scored against this category yet — once the shortlist cron runs, this section will surface which brands AI cites most.
Evaluation stage
The battleground
How brands fare on comparison queries · category median 41/100
Upland Adestra scores highest on comparison queries at 71 avg evaluation score across 4 queries, well above the 41 median. Webflow averages 57, Storyblok 41, while Zoho CRM Plus scores 0 on its 4 comparison queries despite a 78 featured-candidate score. The evaluation dataset is thin — only 7 brands tested across comparison prompts.
Each brand's evaluation score averages how AI responds to head-to-head comparison queries that mention them. Above-median brands win their comparisons more often than they lose.
Trends
Over the last 12 months
Too few audits to establish a trend. Two data points (March 2026: 64 avg, April 2026: 66 avg across 7 and 14 samples) show a 2-point uptick, but the dataset lacks the depth to confirm direction. Zoho CRM Plus recorded a +12 delta as the rising brand; Webflow fell -9.
Editorial picks
Brands worth watching
Zoho CRM Plus
Tops the featured-candidate list at 78 despite averaging 0 on comparison queries and posting a +12 trend delta. The disconnect suggests strong performance in narrow, specific prompts but zero traction in head-to-head evaluations.
Read brand profile →Upland Adestra
Highest avg evaluation score in the category at 71 across 4 comparison queries. Featured at 66, it outperforms the 41 median by 73% — a rare bright spot in a category where most brands hover near median or below.
Read brand profile →Webflow
Averages 57 on comparison queries and scores 63 as a featured candidate, but posted the steepest decline in the dataset: -9 delta. The fall suggests eroding citation momentum in recent audits.
Read brand profile →Storyblok
Scores exactly at the 41 median across 6 comparison queries — the largest sample size in the evaluation set. Featured at 66, it shows middle-of-the-pack consistency without breakout citation strength.
Read brand profile →FAQ
Web CMS questions, answered
Which Web CMS does AI cite most often in discovery queries?+
What is the best Web CMS for head-to-head comparisons?+
Are there any rising Web CMS brands in AI citations?+
Why does Zoho CRM Plus score 78 as a featured candidate but 0 on comparisons?+
How does Storyblok perform in Web CMS evaluations?+
Is Webflow losing ground in AI citations?+
Related
More in Content & Knowledge
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