Subcategory · AI Citation Index
Note-Taking
Note-taking is an AI discovery monopoly paired with evaluation-stage reversals. Notion appears in 100% of buyer queries across all four engines — ChatGPT, Claude, Gemini, and Perplexity — capturing total share of AI attention at the discovery stage. Microsoft 365 trails at 70% visibility, Google Workspace at 55%. But when buyers ask AI to compare options head-to-head, Notion loses most matchups: Slack wins 79% of its head-to-heads, Microsoft 365 wins 76%, while Notion scores just 29 out of 100 across nearly 200 comparison queries. The category is consolidated at discovery — one brand owns the shortlist — and contested at evaluation, where an absent giant (Slack) and a productivity-suite incumbent (Microsoft 365) win the fights Notion loses.
53 discovery queries · 308 head-to-heads · refreshed May 1, 2026
Discovery stage
The shortlist
Across 53 buyer-style "Note-Taking" queries
Notion shows up in every buyer query about note-taking across ChatGPT, Claude, Gemini, and Perplexity. Microsoft 365 surfaces in 70% of those same queries on all four engines. Google Workspace lands at 55%, Coda at 40%, ClickUp at 28%. Six more brands — Goodnotes, Point, Scrivener, Zotero, and a few others — each surface on all four engines but appear in fewer than 19% of discovery prompts, signaling niche visibility.
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Signal by intent
By topic
Top 5 most-cited brands per intent cluster. Brands with zero citations in a topic are not shown.
Evaluation stage
Head-to-head
How often AI cites each brand across uniform category evaluation prompts · median 21/100
When buyers ask AI to pick between options, Slack wins 79% of its head-to-heads and Microsoft 365 wins 76%, despite thin discovery share — Slack barely surfaces in AI discovery prompts at all. Notion loses most comparison queries, scoring 29 out of 100 across nearly 200 matchups. ClickUp scores 13, Basecamp 10. Zoho Notebook appears in ten head-to-heads but wins none.
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Each brand's score is the share of category evaluation prompts where AI cited them across all four engines — the same prompt pool for every brand. Brands above the median citation rate have stronger presence in evaluation-stage queries.
Brands to know
In this category
Notion
Consensus pickAll-in-one workspace for notes and docs
Read brand profile →Microsoft 365
Consensus pickEnterprise productivity suite with OneNote
Read brand profile →Slack
Absent giantTeam messaging with searchable note threads
Read brand profile →Zoho Notebook
RiserFree cross-platform note-taking from Zoho
Read brand profile →ClickUp
Project management with embedded note docs
Read brand profile →Want to know if AI cites your brand for Note-Taking?
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