Live · AI Citation Index
Who AI Is Citing Right Now
See which B2B SaaS brands ChatGPT, Perplexity, Gemini, and Claude recommend when buyers ask for software. Scores reflect the latest audit across 423+ brands.
See where you stand →Category Leaders — customer-support
AI Shortlist Matrix — which prompts each brand appears in
| Category Prompt | |||||||
|---|---|---|---|---|---|---|---|
| best support software for small businesses | — | — | — | — | — | — | — |
| top support tools for customer service teams | — | — | — | — | — | — | — |
| how to improve customer support efficiency | — | — | — | — | — | — | — |
| support software for e-commerce companies | — | — | — | — | — | — | — |
| what is support software and how does it work | — | — | — | — | — | — | — |
| best support software for enterprise organizations | — | — | — | — | — | — | — |
| support solutions for remote teams | — | — | — | — | — | — | — |
| how to manage customer inquiries effectively | — | — | — | — | — | — | — |
| top support tools for SaaS companies | — | — | — | — | — | — | — |
| support software for help desk management | — | — | — | — | — | — | — |
| support tools for customer service teams | — | — | — | — | — | — | — |
| top support software for SaaS companies | — | — | — | — | — | — | — |
| best support tools for enterprise organizations | — | — | — | — | — | — | — |
| support software for e-commerce businesses | — | — | — | — | — | — | — |
| top support software for agencies | 100% | 100% | 100% | 100% | 100% | — | — |
| best customer support software for small businesses | — | — | — | — | — | — | — |
| top customer support tools for enterprise companies | — | — | — | — | — | — | — |
| customer support software for remote teams | — | — | — | — | — | — | — |
| how to improve customer satisfaction with support so… | — | — | — | — | — | — | — |
| customer support solutions for e-commerce businesses | — | — | — | — | — | — | — |
| what is customer support software and how does it wo… | — | — | — | — | — | — | — |
| customer support software for help desk management | — | — | — | — | — | — | — |
| best customer support tools for SaaS companies | — | — | — | — | — | — | — |
| how to streamline customer inquiries with support so… | — | — | — | — | — | — | — |
| customer support software for non-profit organizatio… | — | — | — | — | — | — | — |
| best customer support software for startups | — | — | — | — | — | — | — |
| customer support tools for small businesses | — | — | — | — | — | — | — |
| top customer support solutions for enterprise compan… | — | — | — | — | — | — | — |
| customer support software for e-commerce businesses | — | — | — | — | — | — | — |
| how to manage customer inquiries effectively | 100% | 100% | 100% | 100% | — | 100% | 100% |
| customer support software for help desks | — | — | — | — | — | — | — |
| what is customer support software? | — | — | — | — | — | — | — |
| Shortlist Rateappears in X of 32 prompts | 6% 2/32 | 6% 2/32 | 6% 2/32 | 6% 2/32 | 3% 1/32 | 3% 1/32 | 3% 1/32 |
Cells show Share of Voice % — % of AI engines (ChatGPT, Perplexity, Claude, Gemini, Copilot) that cite this brand for the prompt. — = brand not cited by any engine.