[unCited]
Front

Front

Support
72/100
Frequently Cited#4 of 51 in Support

Executive summary

Front is highly likely to be cited by AI engines for evaluation-stage prompts because it has strong G2 authority (4.7★ with 2,432 reviews) and first-party comparison content for at least some competitor queries (e.g., Front vs. Freshdesk). The single highest-ROI fix is to expand/ensure first-party comparison coverage for the full set of competitor prompts (Zendesk, Freshdesk, Intercom, Help Scout) and add/verify SoftwareApplication + FAQPage structured data so AI can reliably extract “best platform” and “how it compares” answers.

Based on audit of front.com · Apr 1, 2026

Avg Prompt Score

0

across 21 prompts

Category Rank

#4

of 51 brands

vs. Category Avg

+9

avg 63/100

Critical Issues

5

critical + high

Support · score distribution

51 brands
46avg 6378

72/100 · #4 of 51 · +9 above avg

Pillar scores vs. category average

Citation Readiness
74-3
Content Quality
78+3
Platform Optimization
66-4
Structured Data
52-1
Technical AEO
70-1

Vertical line = category average (51 brands)