AEO Score
72
Strong Presence
Avg Prompt Score
4
across 1289 prompts
AI Share of Voice
5%
across 1268 prompts
Critical Issues
5
critical + high
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Front is visible in
4Executive summary
Front is highly likely to be cited by AI engines for evaluation-stage prompts because it has strong G2 authority (4.7★ with 2,432 reviews) and first-party comparison content for at least some competitor queries (e.g., Front vs. Freshdesk). The single highest-ROI fix is to expand/ensure first-party comparison coverage for the full set of competitor prompts (Zendesk, Freshdesk, Intercom, Help Scout) and add/verify SoftwareApplication + FAQPage structured data so AI can reliably extract “best platform” and “how it compares” answers.
Based on audit of front.com · Apr 1, 2026