Live · AI Citation Index

Who AI Is Citing Right Now

See which B2B SaaS brands ChatGPT, Perplexity, Gemini, and Claude recommend when buyers ask for software. Scores reflect the latest audit across 423+ brands.

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Category Leaders — customer-success

AI Shortlist Matrix — which prompts each brand appears in

Category Promptchurnzerovitallytotangoplanhat
customer success tools for small businesses
top customer success platforms for enterprise compan…
customer success solutions for SaaS companies100%100%100%100%
what is customer success software
customer success tools for marketing managers
how to manage customer relationships using customer …
customer success software for agencies
best customer success software for startups
top customer success tools for small businesses
customer success software for enterprise organizatio…
how to improve customer retention with customer succ…
customer success strategies for SaaS companies
what is customer success software and how does it wo…
customer success software for sales teams
best customer success solutions for agencies
how to manage customer relationships with customer s…
customer success software for remote teams
Shortlist Rateappears in X of 17 prompts
6%
1/17
6%
1/17
6%
1/17
6%
1/17

Cells show Share of Voice % — % of AI engines (ChatGPT, Perplexity, Claude, Gemini, Copilot) that cite this brand for the prompt. — = brand not cited by any engine.