AEO Score
68
Strong Presence
Avg Prompt Score
80
across 506 prompts
AI Share of Voice
82%
across 488 prompts
Critical Issues
5
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
ChurnZero is highly likely to be cited by AI engines for evaluation-stage prompts because it has strong primary review authority on G2 (1,566 reviews at 4.7/5) and first-party comparison pages for key rivals like Gainsight and Totango. The single highest-ROI fix is to strengthen structured data (SoftwareApplication/FAQPage/aggregateRating) and ensure pricing + evaluation content is fully crawlable/SSR so AI engines can reliably answer “How much does ChurnZero cost?” and “Is ChurnZero worth it for mid-market SaaS companies?” from first-party sources.
Based on audit of churnzero.com · Apr 2, 2026