AI Visibility
measured71/100
Frequently Cited · in Customer Success
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals63/100
Some gaps
Avg Prompt Score
86
across 505 prompts
AI Share of Voice
87%
across 505 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Customer Success
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Churnzero is visible in
1Executive summary
ChurnZero is strongly positioned for AI citation in evaluation-stage queries because it has very large third-party review volume on G2 (1,611+ reviews) and first-party comparison content like “ChurnZero vs. Gainsight.” The single highest-ROI fix is to improve conversion-stage citation by publishing a crawlable, server-rendered pricing page with explicit tiers/prices (current pricing appears sales-led/quote-based, which AI engines often cannot cite).
Based on audit of churnzero.com · Aug 26, 2026