AEO Score
58
Growing Presence
Avg Prompt Score
54
across 628 prompts
AI Share of Voice
54%
across 628 prompts
Critical Issues
4
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Zoom is highly likely to be cited for evaluation and conversion queries because it has very strong third-party review authority (e.g., 56,259 G2 reviews at 4.5★ per your pre-verified inputs) and it publishes first-party pricing and customer story content. The biggest AI-citation risk is Technical AEO: zoom.us robots.txt blocks many high-intent paths (including /support* and /account*), and the pricing page content is not visible in the crawl output, so AI engines may not be able to extract tiered pricing for "How much does Zoom cost?" and related conversion prompts.
Based on audit of zoom.us · May 12, 2026