[unCited]
ProductCitation IndexAI InfluenceBlogBook
[unCited]/Zoom
ProductCitation IndexAI InfluenceBlogBook
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AEO Score

58

Growing Presence

Avg Prompt Score

54

across 628 prompts

AI Share of Voice

54%

across 628 prompts

Category Visibility

#2

in Video Conferencing · of 47

Critical Issues

4

critical + high

Per-stage performance

🔍Discovery
608 category
Cited67%408/608
Share of voice53%avg
Engine consensus64%of engines
Competitors21.5avg/cited
Sentimentpositive5+ / 1~ / 0−
⚖️Evaluation
3 brand-level
Cited100%3/3
Share of voice100%avg
Engine consensus100%of engines
Competitors2.3avg/cited
Sentimentneutral0+ / 9~ / 0−
🛡️Trust
2 brand-level
Cited100%2/2
Share of voice100%avg
Engine consensus100%of engines
Competitors4.0avg/cited
Sentimentpositive4+ / 2~ / 0−
💰Conversion
1 brand-level
Cited100%1/1
Share of voice100%avg
Engine consensus100%of engines
Competitors3.0avg/cited
Sentimentneutral0+ / 3~ / 0−

Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.

Categories Zoom is visible in

5
  • Meeting Tools1 of 86→
  • Video Conferencing2 of 47→
  • Collaboration9 of 153→
  • Office & Productivity14 of 177→
  • Contact Center27 of 72→

Executive summary

Zoom is highly likely to be cited for evaluation and conversion queries because it has very strong third-party review authority (e.g., 56,259 G2 reviews at 4.5★ per your pre-verified inputs) and it publishes first-party pricing and customer story content. The biggest AI-citation risk is Technical AEO: zoom.us robots.txt blocks many high-intent paths (including /support* and /account*), and the pricing page content is not visible in the crawl output, so AI engines may not be able to extract tiered pricing for "How much does Zoom cost?" and related conversion prompts.

Based on audit of zoom.us · May 12, 2026

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