AI Visibility
measured16/100
Emerging · in Customer Experience
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals61/100
Some gaps
Avg Prompt Score
4
across 684 prompts
AI Share of Voice
4%
across 684 prompts
Critical Issues
2
critical + high
How AI Visibility breaks down
in Customer Experience
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Waitwhile is a B2B queue management + appointment scheduling SaaS with strong AI-citation inputs from G2 (333+ reviews) and a publicly crawlable pricing page showing fixed tiers (Free, Starter from $31/mo, Business from $55/mo). The biggest risk to AI citation is evaluation-stage coverage: there’s no clear evidence of first-party “[Waitwhile] vs [Competitor]” comparison pages, which are the highest-intent surfaces for AI shortlists.
Based on audit of waitwhile.com · Sep 29, 2026