[unCited]
ProductCitation IndexAI InfluenceBlogBook
[unCited]/Tidio
ProductCitation IndexAI InfluenceBlogBook
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AEO Score

71

Strong Presence

Avg Prompt Score

22

across 1418 prompts

AI Share of Voice

21%

across 1400 prompts

Category Visibility

#2

in Live Chat · of 82

Critical Issues

3

critical + high

Per-stage performance

🔍Discovery
1015 category
Cited26%267/1015
Share of voice23%avg
Engine consensus48%of engines
Competitors5.6avg/cited
Sentiment—no data
⚖️Evaluation
10 brand-level
Cited70%7/10
Share of voice70%avg
Engine consensus—
Competitors0.1avg/cited
Sentiment—no data
🛡️Trust
8 brand-level
Cited63%5/8
Share of voice63%avg
Engine consensus100%of engines
Competitors4.0avg/cited
Sentiment—no data
💰Conversion
5 brand-level
Cited100%5/5
Share of voice100%avg
Engine consensus100%of engines
Competitors1.0avg/cited
Sentiment—no data

Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.

Categories Tidio is visible in

4
  • Live Chat2 of 82→
  • AI Chatbots5 of 72→
  • Customer Experience40 of 192→
  • Workflow Automation84 of 146→

Executive summary

Tidio is highly likely to be cited by AI engines for evaluation-stage queries because it has strong G2 review volume (1,879+ reviews) and first-party comparison pages (e.g., /vs/ pages) that position Tidio directly against named competitors. The single highest-ROI fix is to strengthen structured data/AI-crawlability for evaluation content (SoftwareApplication + FAQPage + pricing/offer markup) so AI engines can reliably extract “what it is” and “how much it costs” without relying on third-party review snippets.

Based on audit of tidio.com · Apr 2, 2026

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