AI Visibility
measured18/100
Emerging · in AI Chatbots
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals50/100
Some gaps
Avg Prompt Score
2
across 857 prompts
AI Share of Voice
2%
across 857 prompts
Critical Issues
4
critical + high
Shortlist Position
0/77
Not Visible · Customer Support Discovery
How AI Visibility breaks down
in AI Chatbots
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Your visibility gap
ThinkOwl surfaces in 0/77 Customer Support discovery prompts. Claim this profile to see which 77 prompts you're missing and how to win them.
ThinkOwl is a B2B customer support/helpdesk SaaS with public pricing and active G2 presence (4.6/5 from 10 reviews), but it is not strong enough to be reliably cited for high-intent evaluation queries. The single highest-ROI fix is to publish and index first-party, brand-led evaluation content that directly targets the missing shortlist patterns (enterprise, non-profit, remote teams, and e-commerce) so AI engines can cite ThinkOwl for those category-specific “top tools” prompts.
Based on audit of thinkowl.com · Sep 1, 2026