AEO Score
66
Strong Presence
Avg Prompt Score
33
across 1037 prompts
AI Share of Voice
33%
across 1014 prompts
Critical Issues
4
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
UserTesting is highly likely to be cited for evaluation-stage queries because it has first-party competitor comparison pages (e.g., UserTesting vs. Maze, UserTesting vs. dScout) and a crawlable plans/pricing surface. The biggest remaining citation risk is that pricing is not clearly transparent with public tier prices (it repeatedly says “Request pricing”), which weakens direct-answer eligibility for “How much does UserTesting cost?” and “best user research software” shortlist rationales.
Based on audit of usertesting.com · Apr 2, 2026