Executive summary
Trengo is highly likely to be cited for evaluation-stage prompts because it has strong third-party authority (G2: 245 reviews, 4.3★) and first-party comparison content like “Trengo vs Zendesk” that directly matches buyer queries. The single highest-ROI fix is to strengthen structured evaluation surfaces (SoftwareApplication + FAQPage) and ensure pricing/comparison pages are fully crawlable/SSR so AI engines can reliably extract “How much does Trengo cost?” and “How does Trengo compare to Zendesk/Freshdesk?” without falling back to competitors.
Based on audit of trengo.com · Apr 2, 2026
Avg Prompt Score
61
across 19 prompts
Critical Issues
6
critical + high