AI Visibility
measured16/100
Emerging · in Customer Experience
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals46/100
Some gaps
Avg Prompt Score
11
across 233 prompts
AI Share of Voice
8%
across 215 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Customer Experience
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Sailthru is a B2B marketing automation platform with strong primary review authority on G2 (155 reviews, 4.2★ per your pre-verified context), but first-party evaluation surfaces are the biggest AI-citation risk—especially for comparison and pricing prompts. The single highest-ROI fix is to publish crawlable, SSR-first evaluation content for the exact query patterns (e.g., "How does Sailthru compare to Braze?" and "How much does Sailthru cost?") with SoftwareApplication/FAQPage schema so AI engines can cite Sailthru directly instead of only third parties.
Based on audit of sailthru.com · Apr 1, 2026