AI Visibility
measured23/100
Emerging · in Feedback Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
6
across 388 prompts
AI Share of Voice
6%
across 388 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Feedback Management
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Retently is visible in
3Executive summary
Retently is a B2B customer experience (NPS/CSAT/CES) SaaS with strong AI-citation foundations via G2 and first-party pricing plus multiple first-party comparison pages (e.g., Wootric vs Retently, GetFeedback vs Retently). The single highest-ROI fix is to strengthen evaluation-stage structured visibility by ensuring SoftwareApplication + FAQPage coverage exists on core product/pricing/comparison pages (and is crawlable/SSR), because that’s what most directly powers “vs/alternatives/pricing” citations in AI answers.
Based on audit of retently.com · Oct 9, 2026