AI Visibility
measured31/100
Emerging · in Help Desk
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals58/100
Some gaps
Avg Prompt Score
9
across 393 prompts
AI Share of Voice
5%
across 371 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Help Desk
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Reamaze is visible in
3Executive summary
Re:amaze is a B2B help desk / customer support SaaS with strong primary-market proof on G2 (139 reviews, 4.6★) and multiple first-party evaluation pages like “alternative-to” for Zendesk and Gorgias. The biggest AI-citation risk is that pricing and structured evaluation content may not be consistently crawlable/structured for AI engines (especially for “How much does Re:amaze cost?”), so the single highest-ROI fix is to ensure a dedicated, SSR crawlable pricing page with tiered prices and schema that AI can reliably extract.
Based on audit of reamaze.com · Apr 2, 2026