AI Visibility
measured22/100
Emerging · in Customer Experience
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals42/100
Some gaps
Avg Prompt Score
2
across 1132 prompts
AI Share of Voice
2%
across 1132 prompts
Critical Issues
4
critical + high
How AI Visibility breaks down
in Customer Experience
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Fivestars is visible in
3Executive summary
Fivestars is likely to be cited by AI engines for loyalty/rewards software shortlists because it has a G2 product page with a measurable review footprint and appears in G2’s alternatives/compare surfaces. The biggest risk is conversion-stage citation: first-party pricing appears to be behind an authenticated/login flow, which prevents AI engines from confidently answering “pricing/cost” prompts from fivestars.com itself.
Based on audit of fivestars.com · Sep 1, 2026