AEO Score
74
Strong Presence
Avg Prompt Score
29
across 972 prompts
AI Share of Voice
29%
across 954 prompts
Critical Issues
3
critical + high
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
DocuSign is highly likely to be cited by AI engines for category shortlists and evaluation queries because it has very large G2 review volume (2,565 reviews, 4.5 rating) and strong secondary B2B review presence (TrustRadius 1,182 reviews). The single highest-ROI fix is to strengthen AI-evaluation crawlability for pricing and structured evaluation content (FAQPage/SoftwareApplication) so models can cite “pricing” and “vs” answers from DocuSign pages rather than defaulting to third-party review sites.
Based on audit of docusign.com · Apr 1, 2026