AI Visibility
measured25/100
Emerging · in Feedback Management
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
2
across 741 prompts
AI Share of Voice
2%
across 741 prompts
Critical Issues
5
critical + high
Shortlist Position
0/80
Not Visible · Customer Experience Discovery
How AI Visibility breaks down
in Feedback Management
Composite = 60% coverage + 40% engine breadth, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories ClearlyRated is visible in
4Your visibility gap
ClearlyRated surfaces in 0/80 Customer Experience discovery prompts. Claim this profile to see which 80 prompts you're missing and how to win them.
Executive summary
ClearlyRated has strong B2B review authority on G2 (122 reviews, 4.8/5) and visible CX positioning, but it is effectively invisible for discovery queries like “what is customer experience software” and “what is customer experience software and how does it work” because its first-party evaluation surfaces (SoftwareApplication/FAQPage-style Q&A and crawlable comparison/pricing signals) are not clearly extractable by AI. Highest-ROI fix: publish/SSR a set of CX-software definition + “how it works” + support-feedback workflow pages with FAQPage schema and explicit evaluation blocks that directly answer the gap queries, then ensure SoftwareApplication schema exists on the core product pages.
Based on audit of clearlyrated.com · May 7, 2026