AI Visibility
measured41/100
Frequently Cited · in Live Chat
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals1/100
Weak fundamentals
Avg Prompt Score
8
across 380 prompts
AI Share of Voice
8%
across 380 prompts
Critical Issues
5
critical + high
How AI Visibility breaks down
in Live Chat
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Chatwoot is visible in
3Executive summary
Chatwoot is a B2B customer support/inbox platform with strong AI citation signals from G2 (16 reviews shown on its G2 seller page) and first-party evaluation content like a dedicated /compare page. The biggest AI citation risk is evaluation-stage “brand vs competitor” and “pricing” queries when AI engines can’t reliably extract structured pricing/evaluation data (e.g., SoftwareApplication/FAQPage/price schema) from crawlable pages.
Based on audit of chatwoot.com · Oct 5, 2026