AI Visibility
measured27/100
Emerging · in Live Chat
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals5/100
Weak fundamentals
Avg Prompt Score
5
across 293 prompts
AI Share of Voice
5%
across 293 prompts
Critical Issues
7
critical + high
Shortlist Position
0/80
Not Visible · Knowledge Base Discovery
How AI Visibility breaks down
in Live Chat
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Your visibility gap
WhosOn surfaces in 0/80 Knowledge Base discovery prompts. Claim this profile to see which 80 prompts you're missing and how to win them.
WhosOn has strong B2B pricing crawlability and multiple first-party competitor-alternative pages (e.g., Zendesk, LiveChat, FreshChat), which helps evaluation-stage citations. However, it is likely missing key AI-evaluation surfaces for the exact buyer prompts you listed—especially knowledge-base discovery queries—and there is no evidence (from live search) of SoftwareApplication/FAQPage structured data or first-party “[WhosOn] vs Freshdesk/LiveAgent/LiveChat/FreshChat” pages that AI can reliably cite for comparison prompts.
Based on audit of whoson.com · May 7, 2026