AEO Score
0
Limited Presence
Avg Prompt Score
8
across 142 prompts
AI Share of Voice
8%
across 142 prompts
Critical Issues
7
critical + high
Shortlist Position
0/75
Not Visible · Live Chat Discovery
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Touch Stay is visible in
1Your visibility gap
Touch Stay surfaces in 0/75 Live Chat discovery prompts. Claim this profile to see which 75 prompts you're missing and how to win them.
Executive summary
touchstay.com is a B2B software brand on G2 (12 reviews), but it is not positioned to be cited for “live chat” buyer queries—your highest-risk pattern is discovery/evaluation for live chat solutions (0/75 discovery prompts). The single highest-ROI fix is to publish first-party, crawlable “live chat” pages (feature + integrations + setup) that directly answer the gap queries, then add evaluation-structured FAQ/comparison content so AI engines can cite you for shortlist formation.
Based on audit of touchstay.com · Jun 5, 2026