AI Visibility
measured22/100
Emerging · in Customer Service & Support
counts brand mentions in AI answers, not source citations
AEO Readiness
fundamentals61/100
Some gaps
Avg Prompt Score
3
across 529 prompts
AI Share of Voice
3%
across 529 prompts
Critical Issues
3
critical + high
How AI Visibility breaks down
in Customer Service & Support
Composite = 50% coverage + 30% engine breadth + 20% position, measured in the brand's strongest category. Position and citation depth join the score once the aggregation pipeline captures them. This is the measured Visibility score — separate from AEO Readiness, which scores fundamentals.
Per-stage performance
Cited rate · share of voice · engine consensus · sentiment, broken out by buyer-journey stage. Sentiment is the net positive−negative skew across engines that cited the brand at this stage.
Categories Textline is visible in
2Executive summary
Textline is a B2B business texting/SMS platform with strong AI citation signals from G2 (377–386 reviews) and clear, crawlable pricing/plan comparison pages. The biggest AI citation risk is evaluation-stage “vs/alternatives” coverage and structured data: the site has pricing and plan comparison content, but no evidence was found (via search) of SoftwareApplication/FAQPage/AggregateRating schema or first-party “Textline vs competitor” pages.
Based on audit of textline.com · Sep 30, 2026